Residential Phone

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Phone Service

A new customer of Pymatuning Telephone Company can sign up online or if you prefer, you may call our Business Office at (724) 646-5400, any workday, Monday through Friday, from 8:00am to 4:00pm. One of our Service Representatives will be glad to help you and answer any questions you may have.

Our Rates

Pymatuning Telephone provides affordable rates.

Feature Residential Monthly Rates Per Line
  • Call Waiting $3.50
  • Caller ID Deluxe $9.45
  • Call Forwarding $3.50
  • Three-Way Calling $3.50
  • Speed Dial 8 $3.50
  • Speed Dial 30 $3.50
  • Do Not Disturb $3.50
  • Call Return $3.50
  • Call Trace $3.50
  • Preferred Call Forward $3.50
  • Call Screening $3.50
  • Customized Code Restriction $3.50
  • 900 Block No Charge

Note
Applicable service order charges, connection fees, and taxes are not included in these rates.

Basic and Optional Services Residential Monthly Rates Per line
  • Individual Touch-Calling Access Line $16.90
  • FCC Subscriber Line $6.50

The access line permanently connects your home or office to the toll network through our local switch.

  • Access Recovery Charge (ARC) $3.00

FCC Order 11-161 mandates the Telephone Company to bill an Access Recovery Charge/ARC monthly to residence, single line business and multiline business end users who purchase local exchange services.

  • PA Relay Service Fund $0.04

Pymatuning and other local telephone companies collect this surcharge on each phone line to operate the PA Relay Service, as required by the Pennsulvania Public Utilities Commission. This service allows telephone communication between people who use Telecommunications Devices for the Deaf and people who use standard phones.

  • Federal Universal Service Charge *Amount equal to FCC prescribed rate changes quarterly.

Pymatuning Telephone collects this charge to support the provision of telecommunications services to schools, libraries, rural healthcare providers, low-income customers, as well as customers living in rural, insular, and high-cost areas.

  • Emergency 911 Surcharge $1.65
  • Additional Listing $1.40

For family members or other people who share one telephone number and need separate listings in the telephone directory.

  • NonPublished Number $2.00

Telephone number is not listed in the directory and is not available through Directory Assistance under any circumstances.

  • NonListed Number No Charge

Telephone number is not listed in directory, but is available through Directory Assistance.

Wiring And Equipment Options

The Telephone Company provides and maintains service up to your demarcation point, which is the point of physical interconnection (connecting block, terminal strip, jack, protector, or telephone network interface device) between the telephone network and your premises wiring. Inside wiring includes all wire or cable located on your side of the demarcation point.

Non-published or Non-listed telephone number service is a directory option provided to hearing/speech-impaired persons at no charge. In addition, the option of a special notation by the customer’s name in the directory indicating TTY or TTY+ Voice capability can be provided at no charge.